Privacy Policy
Last updated: October 18, 2026
About This Privacy Policy
Just Appliance Repair LLC ("Just Appliance Repair," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://just-ar.com (the "Website"), contact us, request an appointment, or receive our appliance repair, diagnostic, maintenance, or installation services. By using the Website, you acknowledge this Policy. This Policy does not replace any rights provided by applicable law.
Information We Collect
Information you provide: We may collect your name, phone number, email address, appliance type, and details you include in an inquiry or appointment request. When arranging or performing service, we may also collect your service address, appointment information, appliance make/model, service history, estimates, invoices, and communications. Please do not include sensitive information in free-text messages.
Information collected automatically: Depending on your browser, cookie choices, and the technologies active on the Website, we and our service providers may collect IP address, approximate location inferred from IP address, browser and device information, pages visited, referral sources, interactions with the Website, and identifiers associated with cookies or advertising technologies.
Payment information: We do not process payments directly through the Website. In some circumstances, after an in-person service interaction, we may send a direct payment link through Square. Payment information submitted through that link is processed by Square under its own terms and privacy practices. We may retain payment status and transaction records, but do not need to receive full card details.
How We Use Information
We use personal information to respond to inquiries; schedule, confirm, provide, and follow up on services; prepare estimates and invoices; handle warranty or customer-service issues; maintain service records; operate and secure our Website and CRM; measure Website traffic and advertising performance; prevent fraud; comply with law; and protect our legitimate business interests. We send service-related communications such as appointment confirmations, technician updates, and service follow-ups. We do not use the contact details you submit to send promotional SMS or marketing email campaigns unless our practices change and appropriate notice or consent is provided.
Cookies, Analytics, and Advertising
The Website may use cookies, pixels, tags, and similar technologies for essential functions, analytics, and advertising measurement. Our technologies may involve Google (including Google Tag Manager, analytics, and advertising tools), Meta, and Nextdoor. These providers may receive online identifiers and information about your activity on the Website under their respective policies. Certain advertising disclosures may be treated as "sharing" for cross-context behavioral advertising under California law, even when no personal information is sold for money.
We intend to provide a cookie-preference mechanism on the Website. Once implemented, you can use that mechanism to control optional categories where offered. You can also manage cookies using your browser settings and advertising preferences offered by the relevant platforms. Blocking cookies may affect some Website features. If and to the extent required by applicable California law, we will provide legally required opt-out choices and honor applicable opt-out preference signals, including Global Privacy Control. Our actual cookie controls and site configuration must match this Policy.
When We Disclose Information
We may disclose relevant information to service providers and contractors acting for us, including our appointment and CRM platform FlyCust, website hosting and technical support providers, communications providers, payment processor Square (when you elect to pay using a Square link), technicians and field-service contractors, analytics and advertising partners, and professional advisers. We may also disclose information to comply with law, respond to lawful requests, protect safety or rights, or in connection with a business reorganization or transfer. We do not sell customer contact lists for money. We do not authorize service providers to use service-request information for their own unrelated purposes except as permitted by their agreements and applicable law.
Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described here, including providing services, maintaining service and warranty history, resolving disputes, meeting tax, accounting, and legal requirements, and protecting against fraud. Retention periods vary by the type of record and applicable requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system or data transmission can be guaranteed completely secure.
California Privacy Rights
Depending on whether applicable California privacy laws cover a particular processing activity, California residents may have rights to request access to or information about personal information, correction, deletion, and opt-out of certain sales or sharing, as well as other rights provided by law. These rights may be subject to exceptions and identity verification. We will not unlawfully discriminate against you for exercising applicable privacy rights. To submit a request, email contact@just-ar.com with the subject line "Privacy Request." We may ask for information reasonably necessary to verify your request. Authorized agents may submit requests where permitted by law. If required by California law, we will also offer an applicable sale/sharing opt-out method on the Website. For information about browser-based opt-out signals, see https://globalprivacycontrol.org/ .
Third-Party Websites and Services
Our Website may link to independent services, including our online booking experience operated through FlyCust and a payment experience hosted by Square. Their collection and processing practices may be governed by their own privacy notices. We encourage you to review those notices when you use those services.
Children’s Privacy
Our Website and services are intended for adults seeking household appliance service and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website. If you believe a child has provided information to us, contact us so we can review and address it.
Changes to This Policy
We may update this Policy as our Website, services, vendors, or legal obligations change. We will post the updated Policy here and revise the "Last updated" date. Material changes will be communicated as required by law.
Contact Us
Just Appliance Repair LLC
1503 Fulton Ave, Apt 61
Sacramento, CA 95825
Email: contact@just-ar.com
Website: https://just-ar.com
Phone: (916) 827-4128