Question 1

Q: What types of appliances do you repair?

Accepted Answer

A: We repair a wide range of appliances, including refrigerators, ovens, dishwashers, washing machines, dryers, and more.

Question 2

Q: Do you service all brands?

Accepted Answer

A: Yes, we work with all major appliance brands. If you’re unsure about your specific brand, feel free to contact us for confirmation.

Question 3

Q: How do I book a service appointment?

Accepted Answer

A: You can book an appointment online through our website or call us directly at +1(754)837-7996

Question 4

Q: What should I expect during the repair process?

Accepted Answer

A: Our process includes an initial diagnosis at your location, followed by the repair. If parts need to be ordered, we’ll inform you and schedule a follow-up visit.

Question 5

Q: What if my appliance can’t be repaired?

Accepted Answer

A: If a repair isn’t possible due to extensive damage or unavailable parts, we will recommend a replacement. Only the diagnostic fee will be charged in such cases.

Question 6

Q: Do you offer a warranty for your repairs?

Accepted Answer

A: Yes, we provide a 90-day warranty for all parts and repairs

Question 7

Q: How much does a typical repair cost?

Accepted Answer

A: Costs vary depending on the appliance and the issue. We charge a diagnostic fee, and you’ll receive a detailed estimate before any repairs are made.

Question 8

Q: How long does a repair take?

Accepted Answer

A: Most repairs are completed on the same day. However, if parts need to be ordered, the timeline may vary.

Question 9

Q: Can I cancel or reschedule my appointment?

Accepted Answer

A: Yes, you can cancel or reschedule by contacting us at least 24 hours in advance.

Question 10

Q: How do I request a refund or file a warranty claim?

Accepted Answer

A: Please contact us via email or phone. We’ll send a technician to evaluate the issue at no additional inspection fee.

Question 11

Q: Are there any issues you don’t cover under the warranty?

Accepted Answer

A: Our warranty covers only the parts and repairs we performed. It does not cover external damage, appliance aging, or unrelated malfunctions.

Just Appliance Repair LLC

Frequently Asked Questions